After Hours Answering Services

Is your business or medical practice getting phone calls from customers and prospects at all hours?

Whether you’re a doctor’s office or a service contractor, your customers may need assistance after business hours. And while some calls may be true emergencies, others can be simple questions that can be answered easily. When your customer calls, they want to speak with a knowledgeable person that can listen to their concerns and provide actionable solutions to their problem.

A voicemail cannot accomplish this and an interactive voice response (IVR) system can become frustrating if the customer does not know how to route their call. Staffing your office 24/7 can become costly and there is no guarantee that the number of calls coming in will justify the addition of another salary.

24/7 Answering Service

By partnering with us, your customers will be able to reach a live person, 24/7. Our offices are also open on holidays so you can focus on spending time with your family and not worry about the calls coming in.

We Are Flexible

Our 24/7 answering service is designed to be modified based on your needs. From the first “Hello” through the conclusion of the call, our staff will follow the call-flow you have specified, every time.

Let's Get In Touch

Contact us today to empower your business's voice and ensure no call goes unanswered, no opportunity missed. Let's build your future, one call at a time.

Emergency/Dispatch Answering Service

Have you found that the customers calling you late at night aren’t always in the middle of an emergency?

It can be frustrating dealing with incoming calls late at night on your personal phone. Having a successful business can be a lot of work and time consuming. Let us handle your after-hours calls with our emergency/dispatch answering service. If it’s a true emergency, we can follow your company’s protocol whether that means that you want us to contact you or someone else on your staff. We will follow your designated protocol.

Frequently Asked Questions

An answering service modernizes the traditional role of a front desk receptionist. Typically, it oversees incoming calls for a business, encompassing tasks like scheduling or modifying appointments and delivering essential business details such as operational hours or available services. In certain scenarios, this service extends to managing customer service inquiries and facilitating product sales over the phone.

How can we be of service to you?

It would be a pleasure to have you as a customer and we’re confident you’ll be pleased with our service. Call us anytime and we’ll talk it over.

How soon can we get you started?

Usually within 2 days. However, same day service may be available, if needed.

What are the costs to you?

Our rates are based on the volume of calls taken for your company. We customize our rates to meet your budget and expectations. Basic service fees start as low as $20 for 24 hour coverage.

Who do we answer for?

We can provide service for most anyone. Our clients range from medical practitioners to small businesses to international corporations with a multitude of locations. No company or profession is too small … or too large. References based on business classifications are readily available.

How can we save your money?

Full-time staffing is not cost-effective for most businesses, large or small. By hiring us to handle the after hour calls, you can provide your clients with 24¬hour service at a fraction of the cost.

When are we available to you?

We can provide almost any level of service…full-time, evening, weekend, vacation, temporary, or as needed. We are here for you 24-7.

Let’s Get Connected

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