Dispatch Answering Services

Efficient Dispatching

Providing around the clock services for your customer is incredibly valuable to your business but it can also be costly, often too much for a business to justify. As an alternative, our dispatch answering service offers flexible options to meet your business needs.

Rather than staff a team of dispatchers to be on-site 24/7, our services can be turned on and off based on your needs. For example, businesses looking for help during peak hours or only during nights and weekends can use our services during these times when their office staff is not available.

Every Penny Counts

While everyone is working at the office with customers, you may find that stopping to answer calls is time-consuming, affecting your team’s workflow, and keeping you away from your customers for too long. If calls are going to voicemail, you can have our dispatch services pick up these calls so your on-site team can stay focused on nurturing those in-person relationships.

During your after hours, in the event of an emergency, your customer may want to reach out to get information about your services. We believe that every missed call is a missed opportunity for a new client. If you do not answer the phone, most people will just call another vendor or business, possibly leading the missed opportunity to choose your competition. This is why we offer 24/7 service.

We Do It Your Way

When you partner with our experienced team of phone representatives, we will follow the protocol established by your business. This includes selecting the greeting for every call, the procedure to be followed, how you would like calls wrapped up and everything in between. Our highly trained team of dispatchers is prepared to take it from there. Over time, adjustments can be made if you find that is necessary in order to maximize the benefits to your business.

Let's Get In Touch

Contact us today to empower your business's voice and ensure no call goes unanswered, no opportunity missed. Let's build your future, one call at a time.

Emergency/After Hours Answering Service

If you find you only require assistance for emergency/after-hours calls, we offer this service as well.

Our emergency/after-hours answering services are here to help your team be successful even when your doors are closed for the day by making sure your customers always feel valued. Let us work when you are not available to.

Frequently Asked Questions

An answering service modernizes the traditional role of a front desk receptionist. Typically, it oversees incoming calls for a business, encompassing tasks like scheduling or modifying appointments and delivering essential business details such as operational hours or available services. In certain scenarios, this service extends to managing customer service inquiries and facilitating product sales over the phone.

How can we be of service to you?

It would be a pleasure to have you as a customer and we’re confident you’ll be pleased with our service. Call us anytime and we’ll talk it over.

How soon can we get you started?

Usually within 2 days. However, same day service may be available, if needed.

What are the costs to you?

Our rates are based on the volume of calls taken for your company. We customize our rates to meet your budget and expectations. Basic service fees start as low as $20 for 24 hour coverage.

Who do we answer for?

We can provide service for most anyone. Our clients range from medical practitioners to small businesses to international corporations with a multitude of locations. No company or profession is too small … or too large. References based on business classifications are readily available.

How can we save your money?

Full-time staffing is not cost-effective for most businesses, large or small. By hiring us to handle the after hour calls, you can provide your clients with 24¬hour service at a fraction of the cost.

When are we available to you?

We can provide almost any level of service…full-time, evening, weekend, vacation, temporary, or as needed. We are here for you 24-7.

Let’s Get Connected

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