Employee Call-In Services
Our Employee Call-In Hotline provides companies with friendly, assured assistance in helping to manage unexpected absences and weather-related occurrences.
Our agents will answer your employee’s call and collect specific information per your customized script such as employee name, department, supervisor, the reason for absence, date, shift, etc. Then we notify all necessary personnel through group text and email notifications. Each call can be recorded, time-stamped, and issued a confirmation number to ensure accurate tracking for each employee.
We have bilingual agents on staff and we also utilize the AT&T Language Line Assistance so your employees will be comfortable using their native language.
The Employee Attendance Line provides a single point of contact for the employee.
In addition to giving your management staff time and flexibility and will allow HR to manage absences and tardy incidents with ease.
The benefit of having an attendance hotline for employees is that it will eliminate the uncertainty on whom your employees need to call if they are sick, tardy or unable to work. Employees appreciate the opportunity to speak with a neutral third-party, which also provides legal indemnification for all parties.
Our pricing is affordably structured based on the number of employees at your company.
Let's Get In Touch
Contact us today to empower your business's voice and ensure no call goes unanswered, no opportunity missed. Let's build your future, one call at a time.
Frequently Asked Questions
An answering service modernizes the traditional role of a front desk receptionist. Typically, it oversees incoming calls for a business, encompassing tasks like scheduling or modifying appointments and delivering essential business details such as operational hours or available services. In certain scenarios, this service extends to managing customer service inquiries and facilitating product sales over the phone.
How can we be of service to you?
It would be a pleasure to have you as a customer and we’re confident you’ll be pleased with our service. Call us anytime and we’ll talk it over.
How soon can we get you started?
Usually within 2 days. However, same day service may be available, if needed.
What are the costs to you?
Our rates are based on the volume of calls taken for your company. We customize our rates to meet your budget and expectations. Basic service fees start as low as $20 for 24 hour coverage.
Who do we answer for?
We can provide service for most anyone. Our clients range from medical practitioners to small businesses to international corporations with a multitude of locations. No company or profession is too small … or too large. References based on business classifications are readily available.
How can we save your money?
Full-time staffing is not cost-effective for most businesses, large or small. By hiring us to handle the after hour calls, you can provide your clients with 24¬hour service at a fraction of the cost.
When are we available to you?
We can provide almost any level of service…full-time, evening, weekend, vacation, temporary, or as needed. We are here for you 24-7.
Let’s Get Connected
Call Us: 1 (866) 952-5517