Live Answering Services

For most businesses, the main method of contact with their clients is via phone.

We have learned over the years that not answering your customers’ call can have a major impact on their relationship with your business. Every single call that comes in is an opportunity to grow your business with your current customers as well as new ones.

Being placed on hold or going through an endless loop in a business’s phone system where it is not always clear what department the call should be routed to, can be frustrating to a customer. Often, the calls will be abandoned and the customer will look for other businesses to contact that are available to assist them. Call abandonment and customer churn are often results of a lack of availability when the customer needed you most.

Our live answering services can provide your business many benefits:

Appointments

It is important to manage appointments to maximize efficiency. Furthermore, if done properly, appointments will provide a steady wave of people coming in throughout the day so that your staff will not be overwhelmed at any given point. This also leaves your customers with a good impression as they are being seen as soon as they arrive; they will know you value their time and their business.

24/7 Live Answering Services

These days, people expect everything to be open 24/7. No matter what day or time, they will call to either ask for information or to make an appointment for the next day. Even during your non-business hours, you will want to make sure all of your customers feel valued; a live answering service will take care of your clients over the phone.

Trained Staff

Our staff is experienced and trained to work with customers across a wide variety of industries. Good customer service starts with the very first phone call and our agents will make sure that is always what your customers receive. We will follow the protocol set forth by you and your team.

Let's Get In Touch

Contact us today to empower your business's voice and ensure no call goes unanswered, no opportunity missed. Let's build your future, one call at a time.

Frequently Asked Questions

An answering service modernizes the traditional role of a front desk receptionist. Typically, it oversees incoming calls for a business, encompassing tasks like scheduling or modifying appointments and delivering essential business details such as operational hours or available services. In certain scenarios, this service extends to managing customer service inquiries and facilitating product sales over the phone.

How can we be of service to you?

It would be a pleasure to have you as a customer and we’re confident you’ll be pleased with our service. Call us anytime and we’ll talk it over.

How soon can we get you started?

Usually within 2 days. However, same day service may be available, if needed.

What are the costs to you?

Our rates are based on the volume of calls taken for your company. We customize our rates to meet your budget and expectations. Basic service fees start as low as $20 for 24 hour coverage.

Who do we answer for?

We can provide service for most anyone. Our clients range from medical practitioners to small businesses to international corporations with a multitude of locations. No company or profession is too small … or too large. References based on business classifications are readily available.

How can we save your money?

Full-time staffing is not cost-effective for most businesses, large or small. By hiring us to handle the after hour calls, you can provide your clients with 24¬hour service at a fraction of the cost.

When are we available to you?

We can provide almost any level of service…full-time, evening, weekend, vacation, temporary, or as needed. We are here for you 24-7.

Let’s Get Connected

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